Official City of Brantford eServices Portal

Be part of shaping your new City Hall

Federal Building, Downtown Brantford

To support the accommodations plan and meet the City’s projected growth needs, in November 2016 Brantford City Council approved the purchase and renovation of the iconic Federal Building located at 70 Dalhousie Street as well as the renovation of the current City Hall located at 100 Wellington Street.

In March 2017, Council approved plans that call for City Council Chambers to be relocated to 70 Dalhousie Street, and that a Citizen Centred Design principle and centralization of customer service functions be used to plan the new administrative spaces in which 70 Dalhousie Street will serve as the City Hall & Administrative Centre and 100 Wellington Street to house the Public Health, Safety and Social Services Commission.

In April, 2017 the City hosted a public information meeting to share initial concept plans for the new administrative spaces with the community and to collect feedback with respect to how the City could better serve the public in the future.

Take Our Customer Service Survey

We value your input! Please complete the following survey to share your views on interacting with the City. Click to take this survey.

Concept Plans

The following concept plans are a work in progress that will continue to evolve with the public’s and City staff’s ongoing feedback. We value your input. Please feel free to share your comments about the plans in the feedback form at the bottom of this page.

Click to open 70 Dalhousie Street Concept Plan
Click to open 100 Wellington Street Concept Plan

Project Timeline

The following outlines details of each phase of the project beginning in 2017 until 2022.

Click to open Accommodations Strategy Project Timeline

New City Hall FAQs

Early in 2014 the City began development of an overall Accommodations Strategy & Operations Yards Assessment that reviewed current and projected space needs over the next 30 years. The assessments identified a need to be more efficient with the use of space through consolidated services, improved adjacencies and improved service delivery options. In 2014, the City sold 1 Market Square/220 Colborne street which is the city’s largest administrative space. In November 2016 Council approved the purchase and renovation of the Federal Building (70 Dalhousie Street) & the renovation of City Hall (100 Wellington Street) to support the accommodations plan for Corporate Administrative space. The decision was based on the purchase and renovations plan being the most cost effective means to meet the City’s long-term space needs. The plan addresses the requirement to find 75,000 sq. ft. of space by 2022 to offset space currently occupied in Market Square. The plan also supports the City’s broader strategic plan to improve customer service delivery.

The cost of purchasing and renovations of the Federal building at 70 Dalhousie Street was validated through a business case analysis. The comprehensive analysis demonstrated that the purchase and renovation of the Federal building, along with renovations at the current City Hall location and divesting of other municipal properties is clearly the most effective option for the City.

Presently, City services are accessed at various municipal locations. The new central administrative City Hall will provide a harmonized use of space, technology and resources to enable residents a one stop access point for the majority of City services, whether in person, by telephone, or online. In conjunction with the Accommodation Strategy, the City is currently developing a Customer One Strategy with a focus on improved service delivery to the public. The designs for the new City Hall will support the objectives of the customer service plan.

The building will feature a more robust and functional Council Chambers than that which currently exists in City Hall. There will also be easily accessible centralized service counters and improved access to the public to areas that services will be delivered from. The furniture systems that will be used will allow for future flexibility and is easily reconfigurable as office needs change in the future. Further, the interior space design will be much more efficient than current City administrative facilities. Finally, improvements to accessibility will be incorporated to ensure the building is fully accessible by all members of the community.

The Federal building located at 70 Dalhousie Street is situated near a variety of public parking spaces including a municipal parking lot directly across the street and adjacent to the bus terminal. Additionally, the Market Street Parkade is a short walk down the street. On street parking is readily available surrounding the building as well. More details regarding the parking strategy to meet the needs of staff and visitors will be shared during the design stage. Visit this page frequently for updates.

Stay Involved

There will be continued opportunity for the public to stay engaged in this project. Please check this space regularly for project updates and meeting dates for future public consultation meetings.

Meantime, please connect with us by sharing your feedback below:

Feedback Form



Submit