Official City of Brantford eServices Portal

Residential Compassionate Flood Relief Grant Program

The City of Brantford's Residential Compassionate Flood Relief Grant Program has been developed to provide a one-time grant to residential homeowners who have incurred documented expenses as a result of the heavy rainfall event that occurred on August 11th, 2017. Residents who have incurred costs at their place of residence as a result of the severe weather incident on August 11th, 2017 can call the program administrator for application instructions or, complete the application form online by following the instructions outlined below.

How to apply for the Grant Online

Click to complete the Residential Compassionate Flood Relief Grant application form online and attach invoices or receipts to substantiate expenses incurred.

Submit the completed application through the mybrantford.ca website or submit the completed form with attachments to claims@brantford.ca.

How to apply for the Grant By Mail

A paper copy of the application form can be requested by emailing claims@brantford.ca or by calling 519-759-4150 Ext. 5716. The form can also be picked up in person from City Hall at 100 Wellington Square, Brantford, Ontario. Please complete the Residential Compassionate Flood Grant application form and attach invoices or receipts to substantiate expenses incurred.

Please note that an invoice showing that the expenses have been paid or a receipt must accompany the application in order for it to be deemed complete. The application will then be reviewed under the program. When the review is complete, the program administrator will advise the applicant whether they have qualified for the program or not.

Please send the completed form to:

City of Brantford City Hall
Attn: Residential Compassionate Flood Relief Grant Program Administrator
PO Box 818
Brantford, ON   N3T 5R7

NOTE - Do not forget to include evidence of the expenses incurred.

Process

The Program Administrator will review the application and determine if you are eligible for grant funding. If you are eligible, you will receive notice of this decision along with confirmation that payment has been requested. Should the expenses submitted be deemed to be ineligible, the reasons for the denial of the expenses will be forwarded to you in writing.

If your application is incomplete or you have not included the proper documentation, a request will be sent for the required information. If the information is not received by the final date of the program, November 30th, 2017, your application will not be processed and all documents will be returned to you.

All applicants will receive a letter confirming whether or not they were successful in their application. If applicants are successful, a letter will be forwarded that will confirm the amount of the payment and that payment has been requested. If the Applicant was unsuccessful, a letter will clearly state the reasons for ineligibility.

This program has been developed by the City of Brantford by a directive from City Council on compassionate grounds. It is not considered an admission of liability on the part of the City of Brantford but rather intended to help residents who have been adversely impacted by the storm event on August 11th, 2017.